FAQ's

FREQUENTLY ASKED QUESTIONS ABOUT WHOISVISITING

OUR FREQUENTLY ASKED
QUESTIONS AND ANSWERS

IS IT EASY TO INSTALL WHOISVISITING ON MY WEBSITE?

Yes, all you need to do is copy the unique tracking code we send you and add it to the < head > of your website. If you have a developer, they may need to add it for you. If you are stuck check out our help guides.

 

IS A CREDIT CARD NEEDED FOR THE FREE TRIAL?

No, you do not need to enter any payment details until you are ready to roll with a full subscription.

 

HOW DO I SIGN UP AFTER THE 14 DAY FREE TRIAL?

Once your 14-day free trial has finished your dashboard will automatically take you to your billing page. All you will need to do is enter your card details and your access will be reinstated.

 

HOW ACCURATE IS THE COMPANY INFORMATION SUPPLIED?

The company information supplied is all based on what each IP registrant has put when signing up for their static IP. We do check these but bare in mind there are millions of IPs so if there is one on your dashboard you think isn’t quite right then let us know.

 

DOES THE INFORMATION GATHERED CONFORM TO THE DATA PROTECTION ACT?

Yes, everything we show you is available on the public domain and we do not show you anything that could be considered as illegal.

 

CAN I GET THE NAME AND CONTACT INFORMATION OF EVERY SINGLE VISITOR?

No. This would be classed as misuse of the data protection act. What we do have is a tool called Whoisidentify¬†This tool doesn’t tell you the name of the person who visited you directly but it can tell you the names of the key employees at the company so you can call and ask to speak to a decision maker without having to do all the groundwork beforehand.

 

I HAVE MILLIONS OF PAGE VIEWS PER MONTH. CAN WHOISVISITING HANDLE THIS?

Yes, we can. We will be able to set you up on a custom package and if the number of uniques is high enough we could set up a dedicated server for you. Just get in touch with us to discuss your requirements.